Terms of service

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Legal

Terms of Service

SCALEFACTORY GROUP LLC — 17350 State Highway 249 Ste 220, Houston, TX 77064, US

Last updated: June 2026

Agreement

By accessing or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site. These terms apply to all visitors, customers, and users.

These Terms of Service are governed by the laws of the State of Texas, United States.

Products & Orders

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify prices at any time without notice.

  • Prices are displayed in USD and may change without prior notice
  • We reserve the right to refuse or cancel any order at our discretion
  • Order confirmation does not guarantee fulfillment if stock is unavailable
  • Product images are for illustrative purposes and may vary slightly

Payments

We accept major credit cards and other payment methods available at checkout. All transactions are processed securely through Shopify Payments. By submitting an order, you confirm that the payment information provided is accurate and that you are authorized to use it.

In the case of fraudulent or unauthorized transactions, we reserve the right to cancel the order and report the activity to the appropriate authorities.

Shipping & Delivery

We ship to addresses within the United States and select international destinations. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

  • Risk of loss passes to you upon delivery to the carrier
  • We are not liable for packages lost or stolen after delivery confirmation
  • International orders may be subject to customs duties paid by the customer

Returns & Refunds

Please refer to our Refund Policy for full details on returns and refunds. We offer a 30-day money-back guarantee on all purchases.

Disclaimer & Health Information

Flow is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for educational purposes only and does not constitute medical advice.

Always consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a pre-existing medical condition.

These statements have not been evaluated by the Food and Drug Administration.

Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of SCALEFACTORY GROUP LLC and may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, SCALEFACTORY GROUP LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised terms.

Questions about our terms?

Email: admin@scale-factory.io
SCALEFACTORY GROUP LLC
17350 State Highway 249 Ste 220
Houston, TX 77064, US